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Finance & reconciliation

Money in, money out, what OTAs still owe: each one in its own place

Payments received are tied to the exact booking. Expenses come with a photo of the receipt. Money an OTA sends back is checked against what it owes: paid in full, partly paid or not received shows up right away. Balances with sales agents and travel agents are calculated from the bookings they sent.

Cash flowIn · Out · OTA
Cash inVND2,644,817,802825 transactions · Hotel Collect
Cash outVND283,029,77469 payment vouchers · operations and payroll
OTA payouts
  • Pending1VND 900,000
  • Partial1VND 1,174,500
  • Issues0VND 0
  • Received1VND 4,176,000
Awaiting payout2 payoutsVND 2,074,500
OTA PayoutReconcile and record OTA payouts to the property
OTAReceived onExpected (VND)Received (VND)Status
AirbnbAirbnbSET-DEMO-117-0111-08-20264,176,0004,176,000Received in full
AirbnbAirbnbSET-DEMO-117-02900,000Not received
AirbnbAirbnbSET-DEMO-117-0312-07-20264,698,0003,523,500Partly received

Screens shown in English for readability. The Roomrise workspace itself is in Vietnamese today.

Revenue, cash received and cash still owed are three different numbers

Roomrise keeps these three numbers separate. Merging them is how a month that looks profitable on paper still leaves your account short.

  1. 01Recognized revenueNights soldBooking 19077 · 3 nightsVND 2,700,000
  2. 02Cash inHotel CollectReceipt linked+ VND 2,700,000
  3. 03Cash out69 payment vouchers with documents− VND 283,029,774Voucher · operations
  4. 04Collected by OTAEach payout reconciledSET-DEMO-117-03Not receivedPartly received
  5. 05Partner balancesCoastal Journeys SaleTo pay VND 404,749,500

Numbers from the demo property. Each lane is its own amount, never added into another.

One task at a time, with nothing new to learn

Pick a capability to see the exact screen behind it.

Money in and money out on one screen

Total received with the transaction count, total spent with the voucher count, and a "Pending" line for the money a channel still owes you.

Money in and money out
Both directions of the same period, read side by side instead of on two screens.
Four OTA statuses
Awaiting, partial, issue, received in full: the product's four reconciliation states.
Still to arrive
The number an owner looks for when opening OTA payouts, placed last.
Cash flowIn · Out · OTA
Cash inVND2,644,817,802825 transactions · Hotel Collect
Cash outVND283,029,77469 payment vouchers · operations and payroll
OTA payouts
  • Pending1VND 900,000
  • Partial1VND 1,174,500
  • Issues0VND 0
  • Received1VND 4,176,000
Awaiting payout2 payoutsVND 2,074,500

What it does

Payments received

Every payment is tied to a booking, the person who collected it, the period and the property. Deposits and deposit refunds are kept separate from revenue.

Expenses with a receipt

Log an expense by category, attach a photo of the receipt, and tie it to a property or to a specific booking.

OTA reconciliation

Group channel-collected bookings into a payout batch, record the money that arrives, and each batch shows Received in full, Partly received or Not received.

Partner balances

Room revenue and commission for each sales agent and travel agent. Settle with a receipt from a partner or a payment to one.

Invoice and confirmation PDFs

Print a booking invoice or a booking confirmation as a PDF for any booking, and send it to the guest right away.

Revenue and profit and loss

Recognized revenue, cash actually received and costs sit side by side, because those three numbers are not equal and should not be.

A property owner sits at a wooden table by a window in the morning, pen in hand tracing lines on a stack of paper, a pocket calculator and a cup of tea beside them.

Monday morning

Reconciliation means checking money received against money owed. Roomrise puts those two numbers side by side for you.

Step by step

  1. 01

    Record a payment right on the booking.

    Cash, bank transfer or OTA-collected, each payment gets its own receipt.

  2. 02

    Log an expense with its receipt.

    A photo of the purchase invoice sits right next to the expense.

  3. 03

    Channel money arrives, record it against a batch.

    Checked against the expected total: received in full, partly received or not received.

  4. 04

    Settle with partners at the end of the period.

    Balances come from bookings, not from a notebook.

One OTA payout, from not received to fully received

Staff record the OTA money that reached the bank account, from the statement. The PMS compares it with what is still due and updates the payout status. Choose a step below to stop on it.

OTA money received is compared with what is due: not received, partly received, fully received

Illustrated with demo data. The cursor is only a drawing; the steps below are clickable.

What Roomrise doesn't do yet

Stated right on the capability page, not buried in an internal document.

  • Roomrise's PDF invoice is a booking document, not a VAT invoice. Roomrise does not yet issue e-invoices to your guests, and it does not replace accounting software.

  • OTA money is recorded once you enter or confirm it. Roomrise does not read bank statements.

Clear answers before you start

The questions we hear most, including what Roomrise doesn't do yet.

How does OTA reconciliation work in Roomrise?
You group channel-collected bookings into a payout batch and record the money that arrives. Each batch shows Received in full, Partly received or Not received. OTA money is recorded once you enter or confirm it, because Roomrise does not read bank statements.
How are balances with sales agents and travel agents calculated?
Room revenue and commission for each agent are calculated from the exact bookings they sent. You settle with a receipt from the partner or a payment to the partner.
Do prices include VAT, and do you issue invoices?
Prices exclude VAT. VAT invoices are issued in line with Vietnamese regulations. The invoice is issued by ANGIA RESIDENCE COMPANY LIMITED for the software subscription. To be clear: Roomrise does not issue e-invoices to your guests yet, and it does not replace accounting software.

See Roomrise run on your property.

20 minutes with a person from our team. Tell us how you operate today, and we open the matching screens.