Skip to main content

Direct booking

Guests book straight with you, and it lands on the calendar like any other booking

Roomrise's booking engine for direct bookings: send the guest a link. They pick a room, transfer the payment and send a receipt, you confirm it, and the booking lands on the calendar while every channel's availability recalculates.

Booking requests
Awaiting paymentPaidConvertedExpiredAll
Guest · Room typeCheck-in · Check-outStatus
Lê Ngọc DiệpSuperior Room · 403 · 2 adults31-10-2026 → 02-11-20262 NIGHTSConvertedCompleted
Vũ Hải YếnStandard Room · 201 · 2 adults23-10-2026 → 25-10-20262 NIGHTSExpired

1-2 of 2

Rivertide Boutique Hotel
1 Room & guests2 Payment

Booking request sent

Request codeBR-20260915-807331-10-2026 → 02-11-2026 · 2 nightsVND 2,970,000

Next steps

  1. 1Transfer the full amount using the payment details provided
  2. 2Attach the payment receipt (a screenshot)
  3. 3The property confirms within 24 hours
Send receipt

Booking page of the demo property

Screens shown in English for readability. The Roomrise workspace itself is in Vietnamese today.

Nine steps, three of them are yours

Share the link, confirm the receipt, convert the request into a booking. The guest or Roomrise handles the rest.

Illustrative photo of guest Lê Ngọc Diệp

Lê Ngọc Diệp

Vietnam · Vietnamese

Opens the booking link the property sent on Zalo

Demo data

Rivertide Boutique Hotel

Superior Room · 2 nights

31/10 → 02/11 · 2 adults

Total

VND 2,970,000

Hold room
Booking requestsBR-20260915-8073Lê Ngọc DiệpAwaiting payment

Guest finds and picks a room

  1. 01ShareProperty

    You send the link over Zalo, Facebook, email or your website.

  2. 02View the roomGuest

    Photos, amenities, reviews, daily rates.

  3. 03Pick a roomGuest

    Dates, number of guests, total shown right away.

Hold and payment

  1. 04HoldRoomrise

    The unit is held for a limited time, released on its own if it expires.

  2. 05PaymentGuest

    The guest transfers payment then sends a photo receipt.

  3. 06ConfirmProperty

    You check the receipt on the Booking requests screen.

After booking

  1. 07Lands on the calendarProperty

    Tap "Convert to booking", and every channel's availability recalculates.

  2. 08MessageGuest

    The guest writes, you reply in the same inbox as OTA messages.

  3. 09TripGuest

    The guest sees the status and gets notified when it changes.

What it does

Your property's own booking page

Photos, room types, amenities, reviews and daily rates. The guest sees the total the moment they pick dates, with no need to message and ask for a price.

Held while the guest transfers payment

Sending a request holds that unit for a limited time. If the transfer does not come through in time, it is released for someone else to book.

You confirm, it lands on the calendar

Requests sit on the Booking requests screen by status. Once confirmed, a request becomes a booking, just like one from a channel.

Invite an agent by email

When you create the link, enter the agent's or partner's email. They receive an invitation, and logging in with that same email lets them book through the link.

Guests track their own trip

Guests can see the status, the confirmation code, message you directly and get notified whenever the request changes status.

One direct booking request, from the guest's message to a booking

See both sides of the same request: the guest sends a receipt from their phone, and the property confirms the payment and turns it into a booking. Choose a step below to stop on it.

The guest sends a receipt, the property confirms in two steps

Illustrated with demo data. The cursor is only a drawing; the steps below are clickable.

Guests never have to ask "is it confirmed yet"

The status you change on the Booking requests screen shows up right away under Trips on the guest's phone, with a notification email. Any question, they message you directly, into the same inbox as channel messages.

See the shared inbox
Rivertide Boutique Hotel

My trips

  • BR-20260915-8073Confirmed31-10-2026 → 02-11-2026
  • BR-20260915-5530Expired23-10-2026 → 25-10-2026
Trần Thu HàRivertide Boutique Hotel
That's billed separately at check-out. I can add it to the invoice if you want it combined.
09:12 · Sent
Please combine it for me. When will I get the invoice?
✦ Suggested reply0%English

Of course, I'll combine it for you. The e-invoice will be emailed within 24 hours after you check out, with an itemized statement so you can check each charge.

⚠ Unsupported-claim flag · The reply gives a specific time (24 hours) that doesn't match the property data. Staff must verify before sending.
Use suggestionDismissOther language

One task at a time, with nothing new to learn

Pick a capability to see the exact screen behind it.

A woman sits cross-legged on a sofa at home in the evening, holding a phone with both hands, a half-packed suitcase on the floor.

The other end of the link

The person booking directly is at home, ahead of their trip. They need to see the price and know the next step, with no call required.

What Roomrise doesn't do yet

Stated right on the capability page, not buried in an internal document.

  • Payment today is a bank transfer with a photo receipt, confirmed by the property. There is no card or e-wallet payment on the page yet.

  • Guests do not need an account to book. An account is only used to track the trip afterward.

  • Your guest booking page and the emails guests receive are in Vietnamese today, and prices are shown in VND.

Clear answers before you start

The questions we hear most, including what Roomrise doesn't do yet.

Does Roomrise have a booking engine for direct bookings?
Yes, as a booking request flow. You send the guest your property's link. The guest picks a room, dates and party size, sees the daily rates, sends the request, then transfers payment and sends a receipt. When you confirm, the request becomes a booking on the calendar and every channel's availability recalculates.
Do guests need an account to book direct, without an OTA?
No. Guests do not need an account to book. An account is only used to track the trip afterward.
Can guests pay by card on the direct booking page?
Not yet. Payment today is a bank transfer with a photo receipt, confirmed by the property. There is no card or e-wallet payment on the page yet.

See Roomrise run on your property.

20 minutes with a person from our team. Tell us how you operate today, and we open the matching screens.